Privacy policy

This Privacy Policy describes how London Vibez (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from londonvibez.co.uk.

Collecting Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device Information: Web browser version, IP address, time zone, cookie information, and how you interact with the Site.

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Customer Support Information: Contact details and communications provided during support requests.

How We Use Your Personal Information We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, keeping you updated on your order status, and sending you promotional offers (where consented).

Sharing Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: [https://www.shopify.com/legal/privacy](https://www.shopify.com/legal/privacy).

     

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

     

Your Rights (UK & GDPR) If you are a resident of the UK or European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact details below.

 

Cookies A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use cookies to optimize your experience on our Site, remember your actions and preferences, and facilitate site analytics.

Contact Information For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

  • Trading Name: London Vibez

  • Email: info@londonvibez.co.uk

  • Phone: +44 208 594 1091

  • Address: Unit 4, 75 River Road, Barking, London IG11 0DR, United Kingdom